Report a problem with your purchase

Give us the details of the problems with your purchase.

Fields marked with an (*) asterisk are required.

  • Our Customer Service Representative may call you in case not reachable via email
  • If you don't have the exact date please give us the approximate date
  • You should have received a green colored receipt for your purchase. Please enter the receipt number here.
  • Please briefly describe the jewelry and the nature of the problem you are having.