What to do if you have a problem with your purchase
John Hardy Jewelry Online Repair Service
Saw something you liked while in Jamaica?

Customer Service
So you came to see us, bought jewelry or a watch and now something has gone wrong. Yes, it does happen and don’t worry, we are here to help. Choose from the selections below:
Something has gone wrong with my watch.
We are official dealers of all our watch products and they all have service centers in the United States. Please check the manufacturers guarantee, which was provided to you at the time of your purchase, for guarantee terms and directions on how to have your watch serviced.
I have a problem with my jewelry purchase
(something broke, or a stone fell out) or I just generally need help:
